In the past, most customer service was done through phone calls or emails. You had to wait, explain your problem repeatedly, and you still didn’t get the help you needed. But now, things are changing. Many companies use video conference systems to make support faster, easier, and more helpful.
Video Calls Feel More Real
When a customer speaks to a support person on video, it feels more personal. You can see the person, not just hear a voice, which builds trust. Seeing what the customer sees also helps the support team understand the problem better. More companies are adding a video conference system to their help desks.
What Is a Video Conference System?
A video conference system is a setup that lets people see and talk to each other using cameras and screens. It’s used in offices, schools, and even customer support. One of the best systems today is the Meeting Owl 3 by Owl Labs, a brand many businesses trust.
Evig Brings Smart Video Tools to Dubai
Evig, an audio visual solutions company in Dubai, brings smart video and audio tools to offices and businesses across the UAE. They are the official distributor of Owl Labs. If you’re looking for a simple but smart way to help your customers better, Evig, an audio video solution provider, has great options.
Meet the Meeting Owl 3
The Meeting Owl 3 is a special video equipment for meetings and customer support. Its camera can see all around the room—yes, a full 360°. It also has speakers and a mic built right in. You don’t need many wires or parts. Just plug it in, and you’re ready to go.
Easy to Set Up, Easy to Use
One of the best things about Meeting Owl 3 is how simple it is. You don’t need a tech team to install it. Just connect it with a USB, and it starts working. It picks up voices from every side of the room, and the camera follows whoever is speaking. It’s like having a helper in the room who knows where to look.
Why Businesses Love It
Here’s why more companies are using video conference systems like this one for support:
- 360° view: Everyone in the room can be seen clearly.
- Smart camera: It moves to focus on the person speaking.
- Clear sound: It cuts out background noise and picks up voices well.
- No delay: Customers and staff can talk naturally, without problems.
This helps customers feel heard and cared for.
Even Big Companies Are Using It
Did you know that 89 out of the top 100 companies worldwide use Owl Labs products? That says a lot. These tools are made for serious work but are still easy enough for anyone to use. That’s why Evig, an audio visual solutions company, brings these tools to businesses across Dubai.
Great for Hybrid Teams Too
Many companies today have teams in the office and teams working from home. A video conference system like the Meeting Owl 3 connects everyone. It brings remote and office staff together in a single virtual space. This functionality is great for solving customer issues as a team, no matter where people are.
Why Choose Evig?
Evig, an audiovisual solutions company in Dubai, doesn’t just sell products—it helps businesses find the right tools. It understands what offices, shops, and support teams need. It works with trusted brands like Owl Labs, and its support is just as smooth as the tools it offers.
Final Thoughts
Helping customers is all about being quick, clear, and kind. And that’s easier with the right technology. A smart video conference system allows support teams to talk face-to-face with customers, solve problems faster, and build trust.
Evig, an audio video solution provider, makes this possible. They bring simple, smart, and helpful tools to offices and teams across Dubai. Whether you’re a small team or a big company, a system like the Meeting Owl 3 can help you better communicate with your customers.
Want to make your customer service smoother and smarter? Try video calling—it’s the way forward. And with Evig by your side, it’s easy to start.
